Technology • Telecom • Transformation

Technology that keeps business moving.

SYSCOM specializes in elevating businesses through innovative, results-driven technology solutions aligned with revenue goals, QoS standards and technical excellence.

ITILv4ISO 20000ISO 2700124/7 supportCloud & AI
Technology infrastructure
7countries with technical backup
NOC Setup • Incident Management • L1/L2 Support • App Development • Network Deployment • SQA • Cloud • AI • DevOps • VAS • Datacentre Services • NOC Setup • Incident Management • L1/L2 Support • App Development • Network Deployment • SQA • Cloud • AI • DevOps • VAS • Datacentre Services •
At a glance

Built around delivery, scale and customer value.

SYSCOM combines experienced professionals, international technical backup and a broad IT/telecom service portfolio.

0+expert professionals
0K+issues handled
0countries supported
$2.6MUSD turnover
Capabilities

One partner. Multiple technology disciplines.

From NOC operations and support to cloud, AI, software quality and network deployment, the profile spans the full operational technology journey.

NOC

NOC & Incident Management

Network Operations Center setup and management with ITILv4-aligned incident handling, monitoring and resolution.

L1/2

Level 1 & 2 Support

Technical assistance, troubleshooting and maintenance for IT and telecom operations with international customer support.

APP

Application Development

Application development and technology support for business needs and digital transformation.

NET

Network Deployment

Network deployments and technical support for connected environments and service providers.

SQA

Software Quality Assurance

Software quality testing and support, including the SQA capability added to the business roadmap.

AI

Cloud & AI Services

Cloud, DevOps, data mining and AI services supporting modern digital operations.

Inside the operation

Technology with people and process behind it.

SYSCOM's profile combines frameworks, automation, people and scalable remote operations.

Global networkGLOBAL REACH

24/7 technical backup

International technical support across seven countries.

DatacentreINFRASTRUCTURE

Datacentre & operations

Reliable technology foundations for operational continuity.

Application developmentDIGITAL

Application & DevOps

Modern software and delivery capabilities.

Technology teamPEOPLE

People behind the technology

A multidisciplinary team with Telco, MNO, MVNO and network-service experience.

Global footprint

Local delivery. International reach.

SYSCOM identifies Pakistan as its home base and provides technical backup across Singapore, Indonesia, Taiwan, Japan, Australia, Pakistan and Mexico.

PakistanHQ / regional
SingaporeOperator network
IndonesiaOperator network
TaiwanOperator network
JapanOperator network
AustraliaOperator network
MexicoOperator network
Why SYSCOM

Practical technology. Proven frameworks. Scalable delivery.

SYSCOM describes a customized approach focused on customer needs, operational cost and end-user experience.

Industry frameworks: ITILv4, ISO 20000 and ISO 27001 practices.
Automation: Opsgenie, Grafana, Prometheus, New Relic, Slack, Jira, Zendesk, Appium and TestNG.
Scalability: remote network management designed to grow without major infrastructure changes.
Why SYSCOM →
Digital technologyFrameworks + Automation + Scale
Growth trend

From NOC setup to cloud, AI and SQA.

View roadmap
April 2015

NOC Setup

First NOC project for an international client.

February 2018

Incident Management

Expanded operations from NOC to ITIL-based processes.

August 2020

L1–L2 Support

Telecommunications experts joined for international customers.

May 2023

Cloud / DevOps / SI

Expanded into cloud services, DevOps and systems integration.

January 2024

SQA

Started a dedicated software quality testing capability.

January 2025

Data Mining / AI

Added data mining and AI to the roadmap.

Success story

Rapid deployment that helped a new market entrant compete.

The supplied case study describes an objective to establish a NOC/IC setup for newly deployed networks, with differentiated support and rapid deployment of revenue-generating products.

Business collaborationCustomer focus • Rapid deployment • ARPU impact